Refund & Cancellation Policy

Effective 2026-08-01 · Paramount Spaces

If you cancel

• 14 or more days before check-in: 100% refund of all amounts paid.
• 7–13 days before check-in: 50% refund of the stay total (cleaning fee and security deposit refunded in full).
• Less than 7 days before check-in, or no-show: no refund of the stay total (cleaning fee and security deposit refunded in full).
• Monthly / mid-term stays (28+ nights): first 30 days are due per the schedule above; later unused full months are refundable with 14 days' written notice.

If we cancel

If we must cancel your confirmed stay for any reason, you receive a full 100% refund within 5 business days. and we'll do our best to help you find comparable lodging.

The security deposit

Always refunded within 7 days of checkout, less documented deductions per the Rental Terms. You'll get an itemized note for any deduction.

Early departure & changes

• Leaving early does not create a refund for unused nights.
• Date changes are free when requested 14+ days out and the new dates are available; price differences apply.

What is not refundable

• The card processing surcharge is a pass-through cost and is not refundable once a card payment is made. Bank transfers (Zelle/ACH) have no surcharge.
• Pet fees and early/late hour fees are refunded only when the whole booking is refunded at the 100% tier.

How refunds arrive

Card refunds return via Stripe in 5–10 business days; bank-transfer refunds are sent by Zelle/ACH within 5 business days. Questions: info@paramountspaces.com.